This is a summary of how the characters appear in my imagination. Your experience may vary …
Dan: About 40 | Asian american | Harvard MBA | Background in accounting | Convinced he knows everything about everything | Devoted father to his children from all three of his failed, abusive marriages | Reads Kant and Nietzsche, consistently misinterprets both | Stress does not affect him, he just causes it for others
Liz: Fifty-something | African american | High school graduate | Longtime by-the-book supervisor | Competent, kind, no-nonsense | Started as a secretary, rose to supervisor by working hard, producing results, and minding her own business | Leaves work stress at work | Dotes on her grandchildren
Tommy: Late twenties | Caucasian | Served six years in the Navy after high school – accustomed to following orders | Earned a B.S. in M.I.S. by taking night classes while in the Navy, and later at the local state college | Enjoys bicycling and hiking with his long-time boyfriend, which helps with Dan-induced stress
Lisa: Early twenties | Latina | Recent college graduate with degree in programming | Smart | Sassy | Reads science fiction, listens to jazz | Relieves stress by using sarcasm and sleeping around
The company: Cardinal Synergy was formed in 1995 by Stanford alums Brandon and Claudia, who have since moved on to public service careers. Bucking the tech boom trend, the company deliberately stayed small, and built a reputation for superb rapid software development. Even Dan’s micromismanagement has yet to destroy that reputation.